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Cancellation Policy

-02apr12 - end - cancel by 1600 hours on day of arrival, local hotel time to avoid a cancellation penalty cancellation policy text - due to seasonal variations, most accurate cancel policy returned upon booking. international maximum 3 rooms per reservation. maximum 3 persons per room only if a rollaway is available. domestic maximum 5 rooms per reservation. maximum 5 persons per room only if rollaway is available.

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Hotel Details & Amenities

Hotel Details

- corporate/transient - hotel - limited service year built - 1991 year remodeled - 2012 additional property description - welcome to best western cades cove inn. we are just a short drive from the great smoky mountain national park and the exciting dollywood theme park on the peaceful side of the smoky mountains. this townsend, tennessee hotel is also close to the tail of the dragon at deals gap, a must stop for motorcyclists. in a quiet, serene area, guests at our townsend hotel can enjoy getting away from it all but still be near the conveniences of the city and the areas best attractions. we are just 15 minutes away from gatlinburg and pigeon forge, yet away from the hustle and bustle of those popular towns. at the best western cades cove inn, guests are treated to the best in southern hospitality. cades cove is in the region, and that is a big reason why many guests are looking for townsend, tn hotels. here, you are more than just a guest. you are treated like family, and each staff members top priority is making you as comfortable as possible. get away from everything, enjoy the scenery and relax at our outdoor pool complete with a nine-foot waterslide. with a free, full hot breakfast, free high-speed internet access, and guest rooms that offer king beds and other upgraded amenities, such as a spa tub and fireplace available in select rooms, guests can enjoy a quiet getaway. most of our townsend hotel guests are in the region to visit the stunning great smoky mountain national park or dollywood. however, since we are only 20 miles away from pigeon forge and a short distance from gatlinburg, antique shoppers and those looking for the best in southern dining also stay with us. whether you are here for an adventure, to enjoy mother nature or to tour some of the best restaurants in the south, you have come



  • nbr of suites - 2
  • nbr of non-smoking rooms - 54
  • nbr of rooms for physically-challenged guests - 3
  • 100 percent non-smoking. mountain view. extra wide
  • doorways in bathroom. cribs not available.
  • room amenities for all rooms -
  • room amenities -
  • air conditioning / all rooms non-smoking / am/fm alarm
  • clock / bathroom amenities / cable/satellite tv /
  • coffee/tea maker / direct dial telephone / free local
  • telephone calls / hairdryer / iron/ironing board / meal
  • included breakfast / microwave / no smoking room /
  • private bath or shower / radio / refrigerator / remote
  • control tv / self-controlled heating/cooling
  • technology -
  • dataport / high speed internet access
  • chargeable amenities -
  • high speed wireless nbr of rooms - 54 comcast
  • wireless dataport nbr of rooms - 54 comcast
  • miscellaneous -
  • closets 1 / phones 1
  • room amenities for handicap rooms -
  • accessible wash basin / closed-caption tv / safety bar
  • in shower

Services & Policies


  • on-site general services -
  • business services front desk 24 hrs
  • wake-up calls
  • on-site chargeable services -
  • housekeeping limited
  • additional on-site property services -
  • canned or bottled water available. cable or satellite
  • television on premises.
  • off-site general services -
  • banking currency exchange
  • dietician hair dresser
  • mail services masseuse
  • shoe shine wedding services
  • off-site chargeable services -
  • laundry/valet hours - from 0600 hrs to 0900 hrs 5.00
  • business services -
  • business center computer printing
  • computers copy center
  • copy machine copy service
  • fax service
  • chargeable business services -
  • internet appliance or pc
  • wireless data connection comcast complimentary
  • business and meeting services -
  • fax machine.


  • extra child - 0.00 usd rollaway for child - 10.00 usd
  • rates are guaranteed
  • children stay free -
  • children age 15 and under stay free in room with one
  • adult using existing bed.
  • pets allowed -
  • pets allowed based on the availability of pet friendly
  • rooms. up to 2 dogs per room with an 80 pound weight
  • limit. additional pet types cats, birds, etc., may be
  • accepted at the hotels discretion. pet rate is 20.00
  • usd per day with a 100.00 usd per week maximum.
  • additional general policy information -
  • international maximum 3 rooms per reservation.
  • maximum 3 persons per room only if a rollaway is
  • available. domestic maximum 5 rooms per reservation.
  • maximum 5 persons per room only if rollaway is
  • available.
  • 10.00 pct
  • please see best western chain brochure for full details.



  • on-site recreation -
  • stationary bike treadmill
  • weightlifting
  • onsite recreational activities -
  • river rat tubing and kayak - 1.0 miles. cades cove
  • riding stables - 1.61 miles. davey crockett stables -
  • 2.58 miles. laurel valley golf course - 4.61 miles.
  • little river tubing - 9.06 miles.
  • off-site recreation -
  • golfing horseback riding
  • water sports


  • the property complies with american disabilities act
  • guidelines
  • the property meets all current local, state, and country
  • building codes
  • room safety and security -
  • doors have dead bolts
  • doors have view ports
  • emergency exit maps
  • emergency information in all guest rooms
  • fire detectors
  • room accessible by exterior entrance only

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