Terms and Conditions

Use of our site and services, either online, through a mobile app, by electronic communication or telephone, or in any manner, are subject to the terms and conditions set forth herein, which are subject to amendment at any time. You acknowledge and agree, by browsing, using or viewing our website or mobile app (hereinafter the "site") in any manner, including but not limited to making a reservation, to these terms and conditions and any associated terms or policies, including, but not limited to, our privacy policy.

Our services are provided to you for your personal use only. Our Site, and its content and services are operated by Weekly Hotels LLC (hereinafter, including our affiliates and partners collectively referred to as “We” or “Us”).

1. Scope of Service

We have designed our Site, and offer to you, a web based service where We act as an intermediary. We allow various sources of accommodations (including, but not limited to hotels motels) to advertise their accommodations, and allow you to make reservations for the accommodations. You acknowledge that, by using our services, you are entering into a valid contract for services with the provider and are subject to the provider’s terms and conditions. You further acknowledge that our services are limited to transmitting the details you provide as to your stay to the provider and providing you confirmation of such reservation on behalf of the provider.

You further acknowledge and understand that the information provided by us on our Site is based solely on information we received from the providers of the accommodations (hereinafter “Providers”). The Providers are solely responsible for the posted rates, room availability and certain other information which we provide through our Site. As such, We do not confirm, and can never guarantee, that the Provider’s information is correct. We are not responsible for mistakes, inaccurate or misleading information, or mistruths made by the Providers. We further are not responsible for interruptions or information not delivered to you. Simply put, the Provider holds sole liability for the information related to that Provider’s services that We provide to you through our Site.

You acknowledge that the Provider is advertising services through us and that, as such, We are not endorsing or recommending any aspect of the Provider’s services, including, but not limited to, their quality or service level.

We do not grant to you any license, privilege, lease or other form of use for commercial purposes and you are prohibited from using our services to re-sell accommodations, or to use, copy, download or display content or services from our Site for any non-personal purpose. You specifically are prohibited from using our information, form of business, concept or software for competitive activities.

2. Prices

We strive to offer you room rates that are competitive. Our Site provides the total price for your stay, including taxes and fees, unless stated otherwise on our Site or in the confirmation you receive. Please be advised that no show/cancellation fees and taxes may be charged by the Provider. As we only provide an online platform for connecting you to the Provider, you should verify no show/cancellation fees and policies and other conditions imposed by the Provider and those terms provided by your credit card.

Rates provided by the Providers may be subject to certain conditions or restrictions. You are responsible for verifying the room, rate, and scheduled dates prior to reserving the room.

Through our site, we may offer you a currency converter. It is provider for informational purposes only and may not be in real time. Actual conversion rates may vary.

You acknowledge that errors, omissions, mistakes, misprints of an obvious nature are not binding on Us. Special offers, promotions and other limited time offerings may be made from time to time and an indication of such will be provided.

3. Privacy and Cookies

See our Privacy Policy for additional information.

4. Social Media Policy

See our Privacy Policy for additional information.

5. Charges for Our Services

We do not charge you, directly or indirectly through the room rate, any fees for our services. We are compensated by the Provider after your paid stay.

6. Credit Card

Depending on the Provider, you may be able to pay during your reservation process through our Site, in whole or in part, to pay the Provider for your reservation. Such payments, using your credit card, debit card, or bank account information, are secure and safely processed utilizing the servicers of a third party vendor. We do not charge your credit card; the credit card information is solely provided to transmit information to the hotel/motel via various platforms. Once the information is received by the Provider, you are bound to the Provider according to your terms and conditions of credit card and the Provider’s booking policies.

There are instances, depending on the terms and conditions of certain special offers, where pre­authorization related charges are made to your credit or debit card upon reservation. These often do not allow you the option to obtain a refund. In such instances, you are solely responsible for verifying the details, terms and conditions of such offer prior to completing your reservation.

If your credit card is subject to fraud, unauthorized or unpermitted use by such third parties, the terms provided by your credit card company govern. In such cases, the credit card company or bank will often bear the risk of loss. You may have to pay a deductible. In such event, if caused solely by Our action, We will, in a reasonable time, rectify such issues. Upon discovery, you must immediately contact us at customercare@weeklyhotels.com and provide us with sufficient documentation to allow us to begin our investigation. We will not be held responsible if the loss is a result of a cybercrime or through your own negligence.

7. Cancellation

You acknowledge that, in completing a reservation with an individual Provider through our Site, you understand and accept the terms and conditions set by the Provider, including, but not limited to, the terms of their individual cancellation or no-show policy and any additional terms that may apply to your stay. As we only provide an online platform for connecting you to the Provider, you should verify no show/cancellation fees and policies and other conditions imposed by the Provider and those terms provided by your credit card.

Each Provider offering services through our Site has advertised their general cancellation or no­show policy. Additional information may be provided in your confirming email. As previously set forth, some offers do not allow for cancellation.

You are solely responsible for verifying the terms and conditions, including cancellation policies, prior to completing your reservation.

We, and our Providers, reserve the right to cancel your reservation where prepayment of deposits and/or payments in full are not received by the required payment dates. We are not responsible for the information you provide such as bank, credit card information or for you have insufficient funds to complete payment. In such instances, you will not receive any refund of any amounts you have previously paid unless the Provider agrees.

In the event you need to change or cancel the reservation, please follow the instructions provided in the confirmation We provide. In the event of cancellation, you are subject to the Provider’s policies, including, but not limited, to any charges made by the Provider for such cancellation.

8. Further Correspondence

In making a reservation through Our Site, you acknowledge and agree that We may contact you through email, text, phone call, fax or mail to provide: (a) confirmation of your reservation, (b) information sent shortly before your travel dates about your destination and offers from third parties related to your destination and (c) after your stay, an invitation to complete a survey related to your stay and/or Our services. Our Privacy Policy contains more information as to how We may contact you and certain “opt out” features.

9. Ranking, Preferred Program, Stars and Guest Reviews

We obtain and post reviews related to our Providers from YELP. If a customer wishes to post a review of a Provider, we forward the reviewer to YELP and let them create account there and perform the review on YELP’s site. We merely obtain information from YELP. 

Our star ratings are provided by our supplier of content and rates which acts as the intermediary between weeklyhotels.com and Provider.

We also use digital marketing efforts, including blogs and articles, for search engine optimization which are paid by weeklyhotels.com. These blogs and articles are written for informative purposes only. Any claims relating to the hoteliers or customers will be directed to the provider of reviews, and rating system.

WE DO NOT ENDORSE THESE REVIEWS OR RATINGS. WE MERELY PROVIDE THEM FOR INFORMATIONAL PURPOSES. USE AT YOUR OWN DISCRETION.
10. Disclaimer and Limitation of Liability

To the extent allowed by law, our liability for damages directly resulting from our failure in our obligations to you shall be limited to your direct damages incurred, not to exceed the aggregate amount of your reservation cost.

Further, to the full extent allowed by applicable law, We, including, but not limited to, officers, directors, agents or representatives, employees, affiliated or subsidiary companies, affiliate partners, licensees, or others we associate with or have utilized in developing or promoting Our Site, or making the Site available to you, shall not be liable for punitive damages, consequential loss or special or indirect damages, loss of profit or revenue, damage to goodwill or reputation. Additionally, as our services are limited to providing only content provided by others, we shall not be liable for inaccurate information (including description, rates, availability or ratings) of the Providers or the services or products they may provide. In no event shall we be liable for any damage, direct or indirect, of any nature, including, but not limited to, consequential or punitive damages, in connection with or related to the use, inability to use or delay of our website. We further shall not be liable for any direct or indirect damage (including damages of a special, consequential or punitive nature) from injuries (personal or otherwise), including, but not limited to death or property damage, due to any act, failure to act, error, omission, breach, negligence (gross or simple), willful misconduct, non­performance, fraud, misrepresentation, or any tort of any nature attributable in any manner to the accommodation, Provider, or any business partner of ours who offered products or services on our Site. Finally, we are not liable for “Acts of God” or any event beyond our control including overbookings, strike, cancellations, force majeure or riots.

You acknowledge that our services are limited to facilitating the reservation and payment of the costs, and that the Provider holds sole liability for the collection and payment of any taxes to the appropriate agencies or authorities.

While we do not allow the upload of photographs or images you may have taken to our site, such photograph or images may be, from time to time, submitted to various social media sites which we provide. By providing such photos or images, you affirm and acknowledge that you own the rights to such photographs or images. You also affirm and acknowledge, that by providing such images to such social media sites, you are providing a non-exclusive, worldwide, perpetual and irrevocable license to weeklyhotels.com to use or reproduce, in any manner, such photographs or images on Our sites, apps, and in promotional advertisements.

Further, by providing such photographs or images, you agree to indemnify and hold Us harmless from any claims made by third parties. You additionally warrant and agree that by allowing such uploads, you shall not upload any illegal, insulting, inappropriate or otherwise questionable photographs or images and that such photographs or images shall not contain any viruses or harmful hidden files. We disclaim all liability from such posted photographs and/or images. We maintain the sole right to remove any questionable material submitted to any of our sites or social media outlets.

11. Intellectual property rights

The content, information, material, software, design, and other intellectual property rights (including copyrights) on our Site are owned by Weekly Hotels LLC, or related Providers.

We retain all rights, title and interest in and to the Site and its content. You are not authorized to copy or use the Site in any many in any manner inconsistent with Our rights without Our written permission. Any use inconsistent with Our rights and/or ownership will constitute an infringement upon Our property rights.

12. Miscellaneous

As a courtesy, We have translated certain features of Our Site, including these Terms and Our Privacy Policy, into other languages. In the event of a discrepancy between the original US English version and any translation, the US English version shall apply.

If a court of competent jurisdiction finds that any provision hereof is invalid or unenforceable, the remaining provisions shall continue to be valid and enforceable as if such unenforceable provision was removed or limited by said court.

13. About weeklyhotels.com and the support companies

This online service is provided by Weekly Hotels LLC, a private limited liability company, incorporated under the laws of the New Jersey. It maintains its main offices at 100 Park Ave, 16th Floor, New York City, NY 10017.

While We utilize and affiliate various groups around the world, those groups only provide support to Us, including, but not limited to, telephonic customer support. These groups do not control, manage or any way have authority to represent, enter into contracts or conduct business in Our name. They are not agents of weeklyhotels.com or Weekly Hotels, LLC for service of process or in any manner. Our only domicile is in New Jersey and we do not consent to accepting, assuming or maintaining any other domicile.

14. Governing law and disputes

Our Terms and Conditions set forth herein, our Privacy Policy and our Site and services, shall be governed by and construed in accordance with the laws of the State of New Jersey.

By using Our Site, you consent to the jurisdiction of the state courts exercising jurisdiction in New Jersey, for any and all disputes related to or arising said use. However, notwithstanding anything contained herein to the contrary, any controversy, dispute or claim arising out of or relating to the use of our site or app, us and not related to your stay at the chosen hotel, shall be settled by arbitration administered by the American Arbitration Association under its rules of procedure related to such claim. The place of arbitration shall be New Jersey. New Jersey state law shall apply in all disputes. All legal notices shall be sent to 100 Park Ave, New York, NY 10017 Attention Legal, and also by email (mandatory) to customercare@weeklyhotels.com.The arbitration will be conducted by one arbitrator. You will be responsible for paying such fees, including filing fees, as required by the American Arbitration Association under its rules. We will pay any fees or deposits required by the American Arbitration Association under its rules. In addition, upon a showing of that arbitration would be cost prohibitive in comparison to litigation, We will pay that part of your filing fee as the American Arbitration Association under its rules requires.

Discovery and/or information exchange will be limited by the American Arbitration Association rules to that information which is non-privileged and relevant, which may include, but not necessarily be limited to, the actual booking made by you and any related communications between you, us, and the Provider. Other issues related to discovery will be submitted to the arbitrator for determination.

We do not consent to any form of representative or class action proceeding and all claims must be decided on their own merits. YOU WAIVE THE RIGHT TO A TRIAL BY JURY AND TO MAKE CLASS ACTION CLAIMS BY ACCEPTANCE OF THESE TERMS. The decision rendered by the arbitrator is enforceable, binding, and subject to only limited review. This agreement to arbitrate and these Terms of Use are governed by and to be construed in accordance with the laws of the New Jersey and the Federal Arbitration Act. Should you file a claim in any manner inconsistent with the arbitration provisions set forth herein, we will request that you dismiss such action and proceed under these provisions. In the event your refuse to dismiss such pending inconsistent action, we may seek to recover all costs, including reasonable attorneys’ fees, related to seeking a dismissal of such action and in seeking the enforcement of this agreement.