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Cancellation Policy

20mar14 - 31dec50- cancel by 2 days prior to arrival to avoid a 1 night cancellation penalty cancellation policy text - all reservations must be cancelled before 12 noon local hotel time two days prior to arrival to avoid billing. individual rate plans may have cancellation requirements that vary from the standard policy. check specific rate description for complete details.

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Hotel Details & Amenities

Hotel Details

year built - 1981 year remodeled - 2009 additional property description - the four-diamond omni houston hotel is situated in a lush park-like setting in the prestigious uptown galleria area just 2 miles north of the galleria shopping complex. this luxurious hotel offers all the comforts and amenities of a resort with the convenience of an urban setting. our 378 guest rooms have been lavishly appointed with elegant decor and feature plush terry bathrobes and lush bedding along with modern conveniences such as high-speed internet access, work desk, voice messaging services and 24-hour room service. guests can relax at our 8,000 sq. ft. private fitness center and mokara spa which features two outdoor pools, state of the art exercise equipment, and a full range of spa services along with 8 treatment rooms. the hotel is just 10 minutes by car from houstons central business district and 35 minutes from george bush intercontinental airport. complimentary town car service is available to destinations within a 3 mile radius of the hotel including the galleria and uptown park shopping complexes. hotel is 100 percent smoke free. four diamond luxurious comfort embraces style. hotel is 100 percent non-smoking. due to the rapidly changing situation in houston the hotel is now closed until 10/31/17. this is subject to change to ensure the safety and security of our guests an associates. please see omnihotels.com for active updates.



  • general room description
  • guest rooms are 100 percent non-smoking.
  • room amenities for all rooms
  • am/fm radio air conditioning
  • air conditioning individually alarm clock
  • bathrobe bathroom amenities
  • cable television coffee/tea maker
  • color television desk with electrical outlet
  • desk with lamp dining guide
  • fire alarm fire alarm with light
  • hairdryer iron
  • ironing board minibar
  • non-smoking pets allowed
  • remote control television safe
  • self-controlled heating/coolin smoke detectors
  • telephone voice mail
  • wake-up calls
  • accessible room amenities
  • closed caption tv grab bars in bathroom
  • raised toilet seat with grab b safety bars in shower
  • specific room information -
  • deluxe room 1 king bed
  • bed type - king max occupancy - 3
  • deluxe room 1 king bed. 315 sq ft. features an over-sized
  • room and sitting area with lounge chair and ottoman next to a
  • window plus 42-inch tv in armoire configured with lodgenet
  • pay-per-view.
  • premier signature 1 king bed
  • bed type - king max occupancy - 3
  • location - corner
  • 380 sq ft. all rooms are corner rooms featuring a large
  • closet. bath area is larger and complimented by a bidet plus
  • marble vanity and marble floors.
  • executive suite 1 king bed
  • bed type - king max occupancy - 3
  • sitting area sofa bed
  • 605 sq ft. these are l-shaped rooms with two french doors
  • separating the bedroom area from the sitting area. the
  • sitting area has a large pull-out sleeper sofa with side
  • chairs and pool views.
  • premier corner 1 king
  • bed type - king max occupancy - 3
  • location - corner
  • premier corner room 1 king bed. approx. 450 sq ft. corner
  • room with large closet. large bath area with bidet and marble
  • vanity and floors.
  • galleria suite 1 king be

Services & Policies


  • on-site services description -
  • in-room movies run approx. 9.95-13.95 plus tax per movie.
  • on-site services -
  • 24-hour front desk 24-hour room service
  • baggage hold bell staff/porter
  • child programs concierge desk
  • currency exchange dry cleaning
  • fax service free transportation
  • front desk full service housekeeping
  • housekeeping - daily laundry/valet service
  • massage services movies in room
  • multilingual staff package/parcel services
  • pets allowed printing services available
  • room service safe deposit box
  • secretarial service shoe shine stand
  • storage space technical concierge
  • transportation wakeup service
  • wedding services
  • off-site services description -
  • complimentary transportation is available to destinations
  • within a 3 mile radius of the hotel. this includes the
  • galleria mall and nearby business offices. hours available
  • are mon through fri 0600-2300 and sat 1000-2300 and sun
  • 1000-2100.
  • off-site services -
  • banking services car rental desk
  • limousine service transportation
  • business services -
  • audio visual equipment business center
  • business services computer
  • copier fax machine
  • fee charged for first page fee charged for first page of
  • fee per additional page of in fee per additional page of out
  • lcd/projector local calls
  • long distance calls meeting/board rooms
  • news stand notary public
  • notepads post/parcel service
  • printer printer
  • secretarial services voicemail


  • children stay free
  • children 17 years of age and younger may stay free in same
  • room with parents using existing bedding.
  • family plan
  • children 17 years of age and younger may stay free in same
  • room with parents using existing bedding. if meals or
  • amenities are included there may be an additional charge.
  • pets allowed
  • dogs and cats are allowed. a non-refundable cleaning fee of
  • 50.00 will be charged per room per stay. the weight of the
  • pet is not to exceed 25 pounds. service animals are
  • permitted and are exempt from pet policy. if guest will have
  • 2 or more pets in the room, they must contact the hotel
  • directly to discuss. typically we keep guests with pets on
  • the 3rd floor
  • group booking policy
  • please contact the omni group desk at 800-788-6664 for group
  • booking information. no more than 3 rooms may be booked
  • under one guest name or reservations may be cancelled
  • without notice. 10 or more rooms from the same travel agency
  • constitute a group and must be booked directly through the
  • hotel.
  • government booking policy
  • government id required for government bookings. government
  • rates are subject to change without notice. may only book 2
  • rooms per id.
  • onyxpayments.com for additional assistance concerning travel



  • on-site recreational activities -
  • the hotel features two outdoor pools that are open daily
  • 0900-2300 weather permitting. guests can enjoy a full range
  • of massage and beauty treatments at the mokara spa open daily
  • plus a fully equipped health club with a variety of aerobic
  • equipment and an on-staff massage therapist.
  • on-site recreation -
  • cardiovascular exercise children s program, onsite
  • dancing fine dining
  • health club nightclubs
  • outdoor pool pool
  • shopping spa
  • steam bath sunbathing
  • weightlifting
  • off-site recreational activities -
  • nearby jogging trails and golf in memorial park just a
  • half-mile away. complimentary shuttle service to the galleria
  • shopping mall.
  • off-site recreation -
  • baseball diamond basketball court
  • bike trail dog racing
  • football field horse racing
  • horseback riding jogging trail
  • museum/gallery viewing sightseeing tours
  • sports events theatre


  • property meets us govt. fire safety standards
  • property meets all current local, state, and country building
  • codes
  • safety and security -
  • the property complies with american disabilities act
  • guidelines.
  • safety and security features
  • alarms continuously monitored
  • audible alarm smoke detectors in guest rooms
  • audible alarms in hallways
  • audible alarms in public areas
  • auto link to fire station
  • automatic fire doors
  • building meets all current local, state and country building
  • codes
  • complies with hotel/motel safety act
  • dead bolts on guest room doors
  • electronic room key
  • elevator auto recall
  • emergency back-up generators
  • emergency exit maps
  • emergency exits on each floor
  • emergency info in room
  • emergency lighting
  • fire detectors in guest rooms

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