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Cancellation Policy

-21jun17 - end - cancel by 2 days prior to 1500 hours on day of arrival, local hotel time to avoid a cancellation penalty cancellation policy text - individual rate plans may have varying cancellation policies. check hotel availability rules for complete details.

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Hotel Details & Amenities

Hotel Details

- full service - hotel year built - 2016 additional property description - business and leisure guests alike will appreciate the westin buffalo*s downtown location. comprising office and retail space.. our mixed-use building is steps from the buffalo niagara convention center.. canalside.. and the chippewa entertainment district. power up with floor-to-ceiling windows* views in our westinworkout fitness studio.. and nourish yourself with our restaurant*s world-class cuisine. host a memorable event in our unique courtyard or in an expansive venue with state-of-the-art technology. the hotel*s 117 upscale guest rooms and suites have been designed to help you leave feeling better than when you arrived. enjoy the convenience of high speed internet access and plush furnishings.. and revitalize with the heavenly bed and heavenly bath.



  • roh -
  • max occupancy - 4
  • max nbr of rollaways - 1
  • room description -
  • introducing westins newest innovation..the heavenly
  • bed. layer after layer of cozy down bedding. an oasis
  • for the weary traveler..it is heaven on earth. the
  • all-white heavenly bed consists of a custom-designed
  • pillowtop mattress set by simmons with 900 individual
  • coils..3 sheets ranging in thread count from 180-250..a
  • down blanket-3 versions for 3 different climates. a
  • comforter and a crisp white duvet. 5 goosedown-goose
  • feather pillows. the westin heavenly bath experience..a
  • custom-designed shower with a speakman dual showerhead
  • to provide more power and wider water coverage. a
  • specially designed curved shower rod which allows for 8
  • additional inches of elbow room. oversized brazilian
  • combed cotton bath sheets. custom-designed velour
  • bathrobes. refreshing..invigorating spa amenities get
  • you ready to start the day. club level services will
  • include full length terry robe..iron-ironing
  • board..hairdryer..free local calls..no access charges
  • for credit card..800 calls..no health club charges
  • room amenities -
  • air conditioning / all rooms non-smoking / coffee/tea
  • maker / desk / free newspaper / in-room movies /
  • iron/ironing board / no smoking room / remote control
  • tv / self-controlled heating/cooling / smoke detector /
  • television
  • technology -
  • high speed internet access
  • chargeable amenities -
  • high speed internet access 9.95 usd
  • high speed wireless 9.95 usd

Services & Policies


  • on-site general services -
  • airport shuttle baggage hold
  • business services concierge
  • dry cleaning express check-out
  • front desk 24 hrs porter/bellmen
  • wake-up calls wedding services
  • on-site chargeable services -
  • housekeeping full complimentary
  • laundry/valet
  • business services -
  • assigned staff audio-visual equipment
  • business center catering
  • conference services
  • chargeable business services -
  • wireless data connection
  • business and meeting services -
  • - pre function space - outdoor function space -
  • dedicated exhibit space - conference suites -
  • conference facilities - wedding coordinator - meeting
  • and event facilities with natural lighting - complete
  • audio visual and production services. high speed
  • internet access in meeting/event facilities by
  • request-charge.


  • extra child - n/a.00 usd rollaway for child - 15.00
  • children 17yrs and under stay free in parents room if
  • using existing bedding.
  • pets allowed -
  • dogs and cats up to 40 pounds are allowed. a 30 usd
  • non-refundable deposit will be charged per pet. pets
  • must be kept on a leash.
  • additional general policy information -
  • - at all starwood hotels and esorts worldwide.. please
  • be prepared to show a valid photo id.. drivers
  • license.. passport.. etc. upon check-in. debit and
  • credit cards will be authorized at check-in for the
  • amount of your stay..plus an amount to cover
  • incidentals. the authorization will hold the funds
  • until check out.. at which time the amount actually
  • incurred during the stay will be charged. authorized
  • amounts may take up to 30 days after departure to be
  • released by your bank or financial institution and the
  • hotel will not be responsible for any resulting fees or
  • charges. rates confirmed in usd are guaranteed in u.s.
  • dollars when paid in u.s. cash or travelers checks.
  • payments made by credit cards at the hotel will be
  • charged in the local currency equivalent based on the
  • daily exchange rate used by the hotel. currency
  • conversions by banks or credit card companies in
  • processing payments are not within the control of the
  • hotel and are subject to exchange rate fluctuations.
  • all guest rooms and public spaces are 100pct
  • non-smoking. a 400 usd cleaning fee will be charged to
  • any guest who violates the smoking policy.
  • 10.00 pct



  • on-site recreation -
  • onsite recreational activities -
  • westin workout fitness studio -stay fit on the go with
  • our state-of the art.. 2400 square foot.. westin
  • workout fitness studio. start your day with an
  • energizing workout featuring city views through our
  • floor-to-ceiling windows.


  • the property complies with american disabilities act
  • guidelines
  • the property meets all current local, state, and country
  • building codes
  • room safety and security -
  • doors have dead bolts
  • doors have view ports

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